Moving back to where I used to live did wonders to my mental health. A lot more space, more parks, water and greenery and the fresher air is priceless.

However, the estate has become much older in the years I’ve been away. The residents profile has shifted from predominantly owners to renters now.

Since I moved back, the lift has been faulty frequently. A lift overhaul was done but it was more aesthetic than maintenance of its functionality.

Somehow the lift door is stuck and does not open at my level. I believe the neighbours complained but I did nothing and only dismissed it as being “old”.

Frankly speaking, old is not an excuse for underperformance. People get replaced at work in a matter of days, weeks or months. The lift is still around after all these years.

Ever since my son was stuck in it a couple of times in a week, he refused to go out and he never failed to ask me if the lift door will open every time we are waiting for the lift. He refuses to enter first and held on to my hand tightly until we reach the ground floor. I believe this is referred to as PTSD.

Great. On top of being a single mum this month, I have to deal with my child’s anxiety and possibly psychological issues from the problematic lift.

Hence, I sent an official email to the condo management this time on the fault my lift but this doesn’t solve the issue.

How do I get my child to snap out of this?

Am I being harsh and unsympathetic to my child?

Shall I get a psychiatrist to access my child?

What happens if he doesn’t get better?

Is there a way I can get the management to pay attention to this besides endless complaining? I don’t have the time and energy for this.

I can’t move out until my new place is ready in another two years.

Dear son,

The lift is working now. Mummy is with you. Auntie is with you in the lift. Please don’t be afraid anymore. Please get better soon my little one. Hugs.